Contact us

RESERVATIONS: 877-538-7389

Email: reservations@jetluxuryresorts.com

(877) 538-7389
(702) 924-0438 (f)

OFFICE HOURS (PDT) (Answering Service Provided After-hours)

Monday-Friday           7:00am-7:00pm

Saturday-Sunday        8:00am-4:00pm

Jet Luxury Resorts
10845 Griffith Peak Drive 2nd Floor
Las Vegas, NV 89135

Email

General Inquiries
info@jetluxuryresorts.com 

Reservations
reservations@jetluxuryresorts.com

CANCELLATION POLICY

Canceling prior to 72 hours of reservation grants full refund, within 48 hours results in charge of one night plus tax and within 24 hours will be charged in full.   

Please note that if you have booked the Early Booking Special, there is a 14 day cancellation period. Further, if you have booked during a holiday period, there is a 7 day cancellation policy.

BEST RATE GUARANTEE

Many claim to have the best rate guarantee. At Jet Luxury Resorts, our business is based on it.
Jet Luxury Resorts manages exclusive high-end inventory and as such we are able to offer 4 and 5 star luxury rooms at 20-50% below that of the brand name hotel direct. Our mission is to back this best rate guarantee with the very best hotel deals and discount rates at the most prestigious 4 and 5 star hotels, resorts, estates and destinations worldwide.  Feel confident knowing that when you book with Jet Luxury Resorts you’ll always get the best rate available.

For Property Owners:
Please call Owner Relations @ 702.410.2905
Ask about maximizing your investment and Jet’s exclusive Platinum Owner Program with free nights at 4 & 5 star hotels nationwide.

Recent Reviews of our highly talented Reservation Team…

I just wanted to provide a few comments regarding one of your reservation employees, Yolanda Jacobs. I have had the pleasure of dealing with Yolanda the past few years when booking rooms at the MGM Signature in Vegas for an annual trip my friends and I take.

Yolanda has provided exceptional and highly professional service each and every time I have dealt with her. She went above and beyond to help me with my plans. She is an excellent ambassador for your company and was very personable to speak with.

Having dealt with many telephone assistants over the years I must say that Yolanda was a pleasure to deal with due to her positive attitude and demeanor.

I hope that you can pass this on to her as she should truly be commended for her customer service.

Thanks.

Doug


I am sending this email to thank one of your employees who helped me today. Her name is Yolanda and she went above and beyond for me. There are times when things happen (as in my case) that require special care. There are businesses that are more process driven than customer focused. This can hurt both the business and its travelers when last minute challenges arise. Your employee Yolanda is very customer focused!! She listened to my plight, placed me on hold and found a way to accommodate me for my upcoming travel to Las Vegas this weekend. This is what I call great customer service. As a result of the excellent service I received from Yolanda, Jet Luxury Resorts will be my first choice for future travels to the city. Thank you thank you thank you!!

Thank you for taking the time to read this and please thank Yolanda for her impeccable customer service skills.

Angela M. Davis | VP, Carrier Relations & Performance Quality


Privacy Policy

This privacy policy ("Policy") describes how Jet Luxury Resorts ("Jet Luxury Resorts", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the jetluxuryresorts.com website and any of its products or services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Billing and Payments

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  Sensitive and private data exchange happens over an SSL secured communication channel and is encrypted and protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection.

Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@jetluxhotels.com

This document was last updated on September 4, 2019