(702) 924-0438 (f)
OFFICE HOURS (PDT) (Answering Service Provided After-hours)
Canceling prior to 72 hours of reservation grants full refund, within 48 hours results in charge of one night plus tax and within 24 hours will be charged in full.
Please note that if you have booked the Early Booking Special, there is a 14 day cancellation period. Further, if you have booked during a holiday period, there is a 7 day cancellation policy.
BEST RATE GUARANTEE
Many claim to have the best rate guarantee. At Jet Luxury Resorts, our business is based on it.
Jet Luxury Resorts manages exclusive high-end inventory and as such we are able to offer 4 and 5 star luxury rooms at 20-50% below that of the brand name hotel direct. Our mission is to back this best rate guarantee with the very best hotel deals and discount rates at the most prestigious 4 and 5 star hotels, resorts, estates and destinations worldwide. Feel confident knowing that when you book with Jet Luxury Resorts you’ll always get the best rate available.
For Property Owners:
Please call Owner Relations @ 702.410.2905
Ask about maximizing your investment and Jet’s exclusive Platinum Owner Program with free nights at 4 & 5 star hotels nationwide.
Recent Reviews of our highly talented Reservation Team…
I just wanted to provide a few comments regarding one of your reservation employees, Yolanda Jacobs. I have had the pleasure of dealing with Yolanda the past few years when booking rooms at the MGM Signature in Vegas for an annual trip my friends and I take.
Yolanda has provided exceptional and highly professional service each and every time I have dealt with her. She went above and beyond to help me with my plans. She is an excellent ambassador for your company and was very personable to speak with.
Having dealt with many telephone assistants over the years I must say that Yolanda was a pleasure to deal with due to her positive attitude and demeanor.
I hope that you can pass this on to her as she should truly be commended for her customer service.
I am sending this email to thank one of your employees who helped me today. Her name is Yolanda and she went above and beyond for me. There are times when things happen (as in my case) that require special care. There are businesses that are more process driven than customer focused. This can hurt both the business and its travelers when last minute challenges arise. Your employee Yolanda is very customer focused!! She listened to my plight, placed me on hold and found a way to accommodate me for my upcoming travel to Las Vegas this weekend. This is what I call great customer service. As a result of the excellent service I received from Yolanda, Jet Luxury Resorts will be my first choice for future travels to the city. Thank you thank you thank you!!
Thank you for taking the time to read this and please thank Yolanda for her impeccable customer service skills.
Angela M. Davis | VP, Carrier Relations & Performance Quality